Contact Us

Have questions about genealogy research, DNA testing, or our services? We are here to help. Fill out the form below or reach us directly by phone or email.

Send Us a Message

Our Contact Information

RootTrace Heritage LLC
3105 Oak Creek Boulevard, Suite 410
Austin, TX 78701

Phone: (512) 555-0198

Email: [email protected]

Hours: Monday–Friday, 9:00 AM – 5:00 PM CT

We respond to all inquiries within one business day. For urgent research questions, please call during business hours.

Frequently Asked Questions

Do you offer free initial consultations?

Yes — we offer a 15-minute free phone consultation to discuss your research goals and determine whether our services are a good fit for your needs.

Do you work with clients outside Texas?

Absolutely. We work with clients throughout the United States and internationally. All consultations can be conducted by phone, video call, or email.

How do I share documents with you?

After your initial inquiry, we will send you a secure file sharing link through which you can upload photographs of documents, DNA results files, and any other materials relevant to your research.